ScanSnap iX500 Powered with Neat FAQ

Thursday, February 1, 2018
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You can buy the ScanSnap iX500 powered with Neat from the following online resellers:

Once the ScanSnap and Neat software is installed on your computer, place paper into ScanSnap and press the big blue button. When the Quick Menu appears on your Mac or PC, select Neat from the list of applications available to you.  The Neat application will launch automatically and your PDF file will be waiting for you to complete the Neat organizing options available to you.

Once the ScanSnap and Neat software is installed on your computer, the Neat software icon will appear as a selection on the Quick Menu automatically.

The ScanSnap iX500 powered with Neat comes with the iX500 scanner,  1-year Neat Premium license  activation card , USB cord, power adapter, power cord, Carrier Sheet, ScanSnap Manager, ScanSnap Organizer, Nuance Power PDF, ABBYY FineReader and CardMinder. 

Yes, the ScanSnap iX500 powered with Neat functions like a standard iX500 scanner and can be used with all other inbox applications and can scan to several popular cloud destinations including Evernote, OneDrive, Google Drive, Dropbox and more.

The ScanSnap iX500 can be used with a PC or Mac.  Users can also initiate scans to their iOS or Android supported mobile devices.  The Neat application can be used through virtually any device via desktop application, mobile app or web browser.

The bundle comes with a 1-year Neat Premium license.  

When you go to the link to activate your license and input your Pin and email address associated with your Neat account, 1-year of Neat Premium will be added to your account.

Yes you can.  To upgrade your license please contact Neat Support through the Neat application or on our support website.

Neat will contact you via email communication to extend your license 30 days prior to your renewal date.  

 An annual Neat Premium license has a value of $119.99.

Returning the scanner will suspend the use of the included license but you may contact Neat and maintain your subscription by purchasing a monthly or annual stand-alone license separately. If you have activated the Neat Software license included in the box, Neat will email you with options to continue using the software.